Terms & Conditions
Last updated: 27 July 2026 · Australia (en-AU)
Please read these Terms and Conditions carefully before using True Blue Casino. By registering an account or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.
Table of Contents
1. Acceptance of Terms
By accessing or using the True Blue Casino website and its services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Responsible Gambling Policy, which are incorporated herein by reference.
If you do not agree with any part of these Terms and Conditions, you must immediately cease use of the True Blue Casino website and services.
True Blue Casino reserves the right to amend these Terms and Conditions at any time. Any amendments will be effective immediately upon posting to the website. Your continued use of the website following any amendments constitutes your acceptance of the revised Terms.
2. Eligibility and Account Registration
You must be at least 18 years of age to register an account and use the services at True Blue Casino. By registering, you confirm that you are at least 18 years of age. Providing false information regarding your age is strictly prohibited and may result in account suspension and forfeiture of any winnings.
You must be a resident of a jurisdiction where online gambling is legal and permitted. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering.
Each person may only hold one (1) account. Multiple accounts per person are not permitted. True Blue Casino reserves the right to close duplicate accounts and void any winnings arising from such accounts.
You must provide accurate, complete, and up-to-date information during registration. You are required to update your information promptly if it changes. True Blue Casino may request identity verification documents at any time.
3. Deposits, Withdrawals and Payment Methods
All deposits and withdrawals are processed in Australian Dollars (AUD) unless otherwise specified. Currency conversion fees may apply for payments made in other currencies.
True Blue Casino supports a range of payment methods including, but not limited to, Visa, Mastercard, POLi, BPay, and approved e-wallet services. Available payment methods may vary and are subject to change.
Withdrawals are processed within the timeframes outlined on our Payments page. True Blue Casino reserves the right to request identity verification before processing any withdrawal.
Minimum and maximum deposit and withdrawal amounts apply. These limits are detailed on the Payments page and within your account settings.
True Blue Casino is not responsible for delays caused by third-party payment processors, banking institutions, or technical issues outside of our control.
4. Bonuses and Promotions
Bonuses and promotional offers are subject to specific terms and wagering requirements, which will be detailed in the applicable promotion. General bonus terms apply in addition to promotion-specific terms.
Bonuses are intended for recreational players. True Blue Casino reserves the right to withdraw, modify, or cancel any bonus or promotion at any time if it suspects misuse, abuse, or fraudulent activity.
Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn. The standard wagering requirement for deposit bonuses is 35x the combined deposit and bonus amount unless stated otherwise.
Players are advised to read the full terms of each promotion before accepting a bonus offer. Accepting a bonus indicates agreement to the associated terms.
5. Gameplay, Fairness and RNG
All casino games available at True Blue Casino are powered by certified random number generator (RNG) software, ensuring fair and unpredictable outcomes for every game.
True Blue Casino games are regularly audited by independent third-party testing agencies to verify their fairness and compliance with industry standards.
Players must not use any software, tools, or methods that artificially alter the outcome of games or exploit software vulnerabilities. Any such activity will result in immediate account suspension and forfeiture of winnings.
Technical malfunctions void all pays and plays. In the event of a game malfunction, True Blue Casino will investigate and may reinstate the game to the state prior to the error.
6. Responsible Gambling
True Blue Casino is committed to promoting responsible gambling practices. We provide tools including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options to help players manage their gaming activity.
If you believe you have a gambling problem, we strongly encourage you to use our responsible gambling tools or seek assistance from a professional organisation. You can contact the National Gambling Helpline on 1800 858 858 (free, 24/7).
True Blue Casino employees are trained to identify signs of problem gambling and may reach out to players displaying concerning behaviour. We reserve the right to apply responsible gambling measures to any account.
7. Privacy and Data Protection
True Blue Casino collects and processes personal data in accordance with its Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Your personal data will not be sold to third parties. Information may be shared with payment processors, identity verification services, and regulatory authorities as required by law.
By registering an account, you consent to the collection, storage, and processing of your personal information as described in our Privacy Policy.
8. Account Suspension and Termination
True Blue Casino reserves the right to suspend or terminate any player account at its sole discretion, including in cases of suspected fraud, money laundering, breach of these Terms, or behaviour deemed harmful to the integrity of the platform.
Players may close their account at any time by contacting customer support. Any bonus funds remaining at the time of closure will be forfeited. Real money funds will be returned subject to verification requirements.
Upon account termination, all pending withdrawal requests will be reviewed. Legitimate withdrawals will be processed within standard timeframes.
9. Limitation of Liability
True Blue Casino services are provided "as is" and without any warranties of any kind, express or implied. We do not guarantee uninterrupted access to the website or that the website will be error-free.
To the maximum extent permitted by applicable law, True Blue Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the services.
True Blue Casino's total liability to you for any cause of action shall not exceed the total amount of deposits made by you in the twelve (12) months preceding the claim.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the relevant competent courts.
If you have a complaint regarding our services, please contact our customer support team in the first instance. True Blue Casino is committed to resolving complaints fairly and promptly.
True Blue Casino operates in compliance with applicable gambling regulations. Players are responsible for ensuring that accessing our services is lawful in their jurisdiction.
Questions? If you have any questions about these Terms and Conditions, please contact our customer support team via live chat or email. We are available 24/7 to assist you.
18+ Only. Gambling can be addictive. Please gamble responsibly. National Gambling Helpline: 1800 858 858 (free, 24/7).